‘payment Status Not Available’: Why
The IRS says that millions of taxpayers have successfully used the new Get My Payment app to track their stimulus checks and, if needed, add their direct deposit information to get payment faster. So why are countless people complaining on social media that they entered their information at the app only to receive a frustrating “Payment Status Not Available” message?
In some cases, there could be glitches with the Get My Payment app itself that are preventing people from adding direct deposit information or finding out the expected date for their payments to arrive. Among other quirks, the system may give you a “Payment Status Not Available Message” if you owed $0 in taxes and received no refund on your most recent tax return, the Washington Post reported, because the IRS form gave an error message for people entering “0” in those corresponding spots.
The Get My Payment app went offline during certain late-night hours on Thursday, April 23, through Saturday, April 25, for “planned maintenance.” On April 26, the IRS announced “significant enhancements” to the app, though the agency did not specify which glitches had been fixed. “We urge people who havenât received a payment date yet to visit Get My Payment again for the latest information,” IRS Commissioner Chuck Rettig said in a statement. “IRS teams worked long hours to deliver Get My Payment in record time, and we will continue to make improvements to help Americans.”
Amount And Status Of Your Payment
To find the amount of the third payment, create or view your online account or refer to IRS Notice 1444-C, which we mailed after sending the payment.
If you are sent a plus-up Economic Impact Payment after your 2020 tax return is processed:
- The amount of your initial third payment will no longer show in your online account. You will only see the amount of your plus-up payment.
- The status of your initial third payment will no longer show in Get My Payment. You will only see the status of your plus-up payment.
Still No Third Stimulus Check Track Your Money Now With This Online Tool
If you’re still missing your third payment, use the IRS Get My Payment tool. It’s easy to use and free for everyone.
In the dark about your stimulus payment? You can find out more through the IRS website tracker.
If your third stimulus check hasn’t arrived yet, you’re likely becoming concerned about what’s happened to it. But don’t get too worried yet — start by checking your bank account because it may have a pending deposit.Iit’s also possible the check is stuck en route in the mail. Once you figure out your payment status, you may find that you’re owed a “plus-up” supplemental payment if the IRS didn’t send you enough stimulus money.
However, there could be information you need to act on if that’s the case, the IRS online tracking tool will let you know. It’ll also show if you need to file a payment trace for that missing third check. The tool isn’t perfect, but it’s a great way to learn your payment status. It won’t tell you how much money to expect — not everyone gets $1,400 — but you can use our stimulus calculator to estimate that amount.
In mid-July, the IRS will begin disbursing advance child tax credit checks for up to $300 a month for those eligible — you can use this separate calculator for that. Here’s how to claim up to thousands in child care expenses and what we know about a possible fourth stimulus payment. We have updated this story.
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Get My Payment Says Payment Issued But I Haven’t Received It
The IRS says that it may take three to four weeks to receive a check after it’s mailed. If it has been weeks since the Get My Payment tool says the payment was mailed, and you haven’t received it, you can request a payment trace. The IRS will research what happened to your check if the check wasn’t cashed, you will need to claim the “Recovery Rebate Credit” on your next tax return. If the IRS finds that the check was cashed, you’ll receive a claim package from the Treasury Department with a copy of the cashed check and instructions on filing a claim.
Similarly, if the Get My Payment tool says your payment was direct-deposited, but the money doesn’t show in your bank account after five days, first check with your bank. If the bank says it hasn’t received a payment, you can request a payment trace.
To request a payment trace, call 800-919-9835 or fill out IRS Form 3911, Taxpayer Statement Regarding Refund.
Stimulus Control On The Way For Millions

In a statement, the Treasury Department said: The sixth batch of payments began processing on Friday, April 16, with an official payment date of April 21, and some people received direct payments to their accounts earlier as provisional or pending deposits. .
In the new round of stimulus checks, almost 700,000 payments are contemplated, with a value of more than 1.3 billion dollars for eligible individuals for whom the IRS previously did not have information to issue an economic stimulus control, but who recently submitted a tax return.
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Can I Add Bank Details Through The Irs Tracker
The IRS has stopped sending stimulus payments by direct deposit after March 24, except for Social Security recipients. But the IRS tracker could not be used to enter or update direct deposit details even before that.
If the IRS cannot deliver your stimulus check into your bank account, you will get it only through the US postal service.
Filing your tax returns before the May 17 deadline will not help get your stimulus payment through the bank either. But you still need to file to get tax refunds and the child tax credit checks, set to commence from July 2021.
Third Stimulus Check Tracker: How To Track Your Irs Stimulus Check Now
The IRS’s Get My Payment portal is fairly simply to use, but you’ll need some information handy before getting started. Keep a copy of your latest tax return nearby if you have it.
Also make sure to check the URL of any website before entering your private information to avoid stimulus-check scams or other forms of identity theft. The Get My Payment website’s URL should look like this: .
Step 1: Got to the IRS Get My Payment app website. Click “Get My Payment” to enter the portal.
Step 2: Click “OK” on the authorized-use notification page after you’ve reviewed the terms.
Step 3: Fill out your Social Security number or Individual Tax ID , your date of birth , your street address and your ZIP code. Click “Continue.”
You should now see your stimulus check payment status, or a page that says your status is unavailable.
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Why Did We Get Only Half The Amount
Many couples are finding that they are getting direct deposits for only a portion of what they think their stimulus payment should be. Some have gotten half of their payment deposited one week and half the next, and other couples are finding that their dependents’ share of the stimulus money is split between the two parents.
The IRS has explained that the first payment made might be based on a taxpayer’s 2019 tax return, and the second payment is a “plus-up” payment that is based on the taxpayer’s 2020 tax return.
The IRS has also said that part of the problem may be with “injured spouse” claims on a tax return. of only one spouse, the “injured” spouse can request a refund.) The IRS says that these couples will get their payments as two separate payments.
If you haven’t received the full amount, wait until you get your Notice 1444, Your Economic Impact Payment, from the IRS. That letter should have the correct amount of your stimulus payment. If you don’t receive deposits or checks in that amount, you may have to file a Recovery Rebate Credit . You can also read the IRS’s press release from April 1, which contains a lot of helpful details.
First And Second Stimulus Check
You will need to file a tax return for Tax Year 2020 . The deadline to file your taxes this year was May 17, 2021. The tax filing extension deadline is October 15, 2021.
If you missed the filing deadline, you can still file your tax return to get your first and second stimulus checks. If you dont owe taxes, there is no penalty for filing late. If you owe taxes, you may be subject to penalties and fines for not filing or not paying taxes. The government may reduce your tax refund to pay for any taxes you owe and other federal and state debts.
To learn more about your options if you think you owe taxes, read Filing Past Due Tax Returns and What to Do if I Owe Taxes but Cant Pay Them.
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Heres How Long It Will Take To Get Your Tax Refund In 2022
Three in four Americans receive an annual tax refund from the IRS, which often is a familys biggest check of the year. But with this tax season now in progress, taxpayers could see a repeat of last years snarls in processing, when more than 30 million taxpayers had their returns and refunds held up by the IRS.
Treasury Department officials warned last month that this years tax season will be a challenge with the IRS starting to process returns on January 24. Thats largely due to the IRS sizable backlog of returns from 2021. As of December 31, the agency had 6 million unprocessed individual returns a significant reduction from a backlog of 30 million in May, but far higher than the 1 million unprocessed returns that is more typical around the start of tax season.
That may make taxpayers nervous about delays in 2022, but most Americans should get their refunds within 21 days of filing, according to the IRS. And some taxpayers are already reporting receiving their refunds, according to posts on social media.
Yessssss. My tax refund hit my bank account!!!! Bless the financial gods!
And other issues can slow down your refund, such as errors like math problems or incorrectly stating how much you received from the advanced Child Tax Credit payments. In those cases, your tax return could get flagged, leading to delays of weeks or even months.
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Stimulus Check Latest: Track Your Economic Relief Payment From The Irs
— The latest round of stimulus checks have been landing in bank accounts for over two weeks. As of last week, the number of payments totaled 127 million with a value of $325 billion. The last batch of direct deposits had an official pay date of Wednesday, March 24. Any person who did not receive a direct deposit by that day should be receiving a paper check or EIP debit card in the mail if they’re eligible.
The relief payment, worth up to $1,400 per person, is a key part of President Biden’s $1.9 trillion economic relief package. The American Rescue Plan Act looks to cushion COVID’s economic impact and support the economy while it recovers from the pandemic. The package also extends unemployment benefits, strengthens the child tax credit, and much more. While most people have already received their share of the $422 billion set aside for stimulus checks, others are still awaiting theirs. Many factors could contribute to their longer wait.
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Im Getting Another Message On The Irs Tracker
If youre getting the Need More Information message on the Get My Payment tracker, then the IRS says it hasnt received enough information to send your payment electronically.
But if you havent received your stimulus check by mail, then again, youll need to claim a Recovery Rebate Credit.
If youre getting the message Please Try Again Later, then youve been locked out of your account for 24 hours.
This might have happened because the information you entered didnt match IRS records, or youve tried to access the site more than five times in 24 hours.
Major Problems You Might Face While Tracking Your Irs Stimulus Check Online

- Try typing your address in all caps
- You checked at the wrong time of day
- You entered your information incorrectly
- You used Turbo Tax, H& R Block or other tax preparation apps to file past taxes
Your total stimulus payment is based on your tax returns, if you already filed them before the government prolonged the federal tax deadline to July 15.
According to The Washington Post:
Several million people who filed their taxes via H& R Block, TurboTax, and other services were unable to get their payments because the IRS did not have their direct deposit information on file, according to the Treasury, companies, and experts.
- You havent registered a 2018 or 2019 tax return
- Your 2019 return hasnt been processed yet
- You dont usually file a return, and your information isnt in the system
- Youre not qualified to receive a stimulus check
- You didnt respond to the security questions correctly
- Youve briefly been locked out of the Get My Payment tool
- Your bank is striving to keep up with request from people checking their accounts
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What To Do If You’re Missing Money From The First Two Stimulus Checks
Plus-up payments are going out weekly along with the third round of checks, but they may not be the only money you’re due. For money missing from the first two checks, you need to claim that on your 2020 taxes. We suggest making sure you know how to find out your adjusted gross income. You may be eligible to claim the 2020 Recovery Rebate Credit for claiming missing money from the first two checks.
Also, last week, the IRS launched a new online for familes that don’t file taxes called the “Non-filer Sign-up Tool.” Its purpose is to help eligible families who don’t normally file a tax return enroll in the monthly child tax credit advance payment program, which is slated to begin July 15. However, the tool is also for those who did not file either a 2019 or 2020 tax return and did not use the previous nonfilers tool last year to register for stimulus payments.
In other words, individuals who experience homelessness or make little or no income can use this tool to enter their personal details for the IRS’ records so as to receive the $1,400 stimulus checks or claim the recovery rebate credit for any amount of the first two rounds of payments that might have been missed. Tax nonfilers may need to be proactive about claiming a new dependent, too.
My Stimulus Payment Went To The Wrong Bank Account
If the Get My Payment tool tells you your check will be direct-deposited, it will also provide the last four digits of the number of the bank account into which your stimulus payment will be deposited. For the initial checks, some individuals saw that their deposit was going to an old bank account, or they even saw bank account numbers that they didn’t recognize. Here’s what to do:
- If the tool says that your payment was deposited into your bank account but you haven’t seen it yet, your bank may still be processing it.
- You won’t necessarily get the third check direct deposited, even if the first or second one was direct deposited.
- If your third stimulus payment is sent to a closed bank account, the bank is required to transfer the money back to the IRS. The IRS will not redeposit it to you or mail you a paper check. Instead, you will have to file your 2021 tax return to claim your “Recovery Rebate Credit.” See below for instructions on claiming the rebate on your tax return.
- If H& R Block submitted your last tax return and you signed up for a “refund transfer,” the IRS might deposit your stimulus payment with H& R Block . H& R Block should transfer the money to your bank account within 24 hours.
- Those who submitted their last tax return with Turbo Tax should receive their payments in the same bank accounts through which they received their tax refunds.
Read Also: Direct Express Stimulus Check Deposit Date March 2021 Update
Irs Has Sent $6 Billion In Stimulus Payments Just In June Here’s How To Track Your Money
Your stimulus check could be on its way, along with child tax credit money and unemployment tax refunds. We’ll explain the state of the payments today.
Stimulus check payments aren’t over yet for everyone.
Don’t think that the child tax credit payments going out in just over two weeks are all the IRS is focused on. The tax agency continues to send weekly batches of the third stimulus checks, with more than $6 billion in stimulus payments going out just in June. Some of that money includes “plus-up” adjustments for people who received less money than they were supposed to get in earlier checks.
Even though many of us got our stimulus money in the earlier batches in spring, some have had to wait weeks or months for their checks. The IRS sent money first to people who’d already filed their 2019 or 2020 tax returns because those were the easiest to verify. So if you’re still waiting for your stimulus check up to $1,400 — or think you might be due a plus-up payment — we’ll tell you what to do next.
In the meantime, many experts say a fourth stimulus check is unlikely, but millions of families will be getting a good chunk of money with July’s first child tax credit payment. We can tell you how to know if you qualify and how much money you could expect over the course of the year. The IRS is also issuing unemployment tax refunds to millions of people who received jobless benefits last year, though payments are taking longer than expected. This story was updated recently.